The Data Journey at Murnosplex
Murnosplex acts as the data controller for the information you share while exploring our decorative collections. We prioritize transparency regarding how your details are handled within the Hong Kong market. Our goal is to ensure you understand every step of your data's journey, from the moment you land on our site to the final delivery of your items.
By interacting with our platform, you acknowledge the practices outlined in this document, which is designed to comply with the Personal Data (Privacy) Ordinance (PDPO).
Collection Points
We categorize the data we handle into two distinct groups to provide clarity on how we interact with your information.
Information you provide: When you decide to bring our decor into your home, you provide specific details during the checkout process. This includes your name, shipping address, and contact information.
We also collect any details you include when reaching out to our team at contact@murnosplex.com.
Information we collect automatically: As you navigate our pages, we use tools like cookies and analytics to observe site patterns. This includes your IP address, browser type, and the specific pages you visit.
This automated collection helps us understand which decorative styles resonate with our audience in Hong Kong, allowing us to refine our inventory and site layout.
Usage Purpose
Our processing of your data rests on several legal foundations. The primary basis is contractual necessity; we require your address and contact details to fulfill the orders you place. We also operate under legitimate interests, such as improving our website functionality and ensuring a secure browsing environment.
For any marketing communications or newsletters, we rely on your explicit consent. You maintain the freedom to withdraw this consent at any time through the options provided in our correspondence.
External Partners
To provide a seamless experience, Murnosplex coordinates with specific external partners. We share your delivery details with logistics providers to ensure your packages move through Hong Kong efficiently.
Furthermore, we utilize Google’s advertising tools and cookies to help show our items to individuals who may find them interesting. These tools track site interactions to help us measure the effectiveness of our outreach. Each partner is selected based on their ability to keep your information private and secure, and they are permitted to use your data only for the tasks we assign to them.
Security and Retention
Your information is shielded by a variety of electronic and organizational measures. We utilize encryption during data transmission and limit internal access to personal records.
We retain your data only for the duration necessary to satisfy the purposes mentioned above, such as fulfilling a warranty or complying with legal record-keeping requirements in Hong Kong. Once the data is no longer required, it is deleted or anonymized.
User Empowerment
We believe in giving you full control over your personal details. Under the PDPO, you have a clear list of rights regarding your data. You may request access to the information we hold, ask for the correction of any errors, or request the deletion of your records under certain conditions.
To exercise these rights or to ask any questions about our privacy standards, please contact our team at contact@murnosplex.com. We are here to provide clear answers and ensure your experience remains positive and secure.
Entity Name: Murnosplex
Working Days: Monday to Friday
Live Hours: 9AM to 5PM, HKT